Dekohaus
Product Warranties
Dekohaus Home Solutions
#366 Guanghua 3rd Road, Baiyun District, Guangzhou, Guangdong, China DATE: 2025-02
Wardrobe Warranty
Product Category | Warranty Period (Years) | Remarks |
---|---|---|
Carcase | 10 | |
Hardware | 5 | |
Door Panel | 10 | |
Door Fittings | 5 | |
Functional Fittings | 1-3 |
Vanity Warranty
Product Category | Warranty Period (Years) | Remarks |
---|---|---|
Carcase | 10 | |
Hardware | 5 | |
Door Panel | 10 | |
Countertop | 5 | |
Accessories | 5 | Includes LED lights, drainage components, and more |
Ceramic Products | 5 | Includes sinks, basins, etc. |
Shower Room | 5 | |
Bathtub | 5 | |
Faucet | 5 | |
Hardware Accessories | 5 |
Kitchen Warranty
Product Category | Warranty Period (Years) | Remarks |
---|---|---|
Carcase | 10 | |
Door Panel | 10 | |
Countertop | 5 | |
Hardware | 5 | |
Appliance | 1 | Subject to vendor's T&C |
Accessory | 1 | Subject to vendor's T&C | Includes LED lights and other comp |
Interior Door Warranty
Product Category | Warranty Period (Years) | Remarks |
---|---|---|
Door/Frame/Architrave | 10 | |
Hardware | 1 | Subject to vendor's T&C |
Interior Door Warranty
– This warranty covers only manufacturing defects under normal residential use.
– It does not cover damage due to improper installation, misuse, external factors (such as water damage, fire, or excessive heat),
or unauthorized modifications.
– Proof of purchase is required for any warranty claim.
– Warranty claims must be reported to Dekohaus or an authorized distributor within the warranty period.
– Appliances and electrical components are subject to vendor terms and conditions.
– Dekohaus reserves the right to inspect the defective product and determine eligibility for repair or replacement at its discretion.
– Repairs or replacements do not extend the original warranty period.
– Liability for incidental or consequential damages is disclaimed to the maximum extent permitted by UAE law.
– This warranty is governed by the laws of the United Arab Emirates.
– Dekohaus reserves the right to modify warranty terms at any time without prior notice.
For further assistance:
Contact info@dekohaus.com or visit our official website.
Aftersales Support
At Dekohaus, we are committed to delivering not only premium-quality kitchens and interiors but also exceptional aftersales support.
Our dedicated Aftersales Service Team ensures that every customer receives reliable assistance, maintaining the longevit
and performance of our products.
Aftersales Support
At Dekohaus, we are committed to delivering not only premium-quality kitchens and interiors but also exceptional aftersales support.
Our dedicated Aftersales Service Team ensures that every customer receives reliable assistance, maintaining the longevit
and performance of our products.
Our Aftersales Services
We provide comprehensive post-installation support, including:
Installation Guidance
Assistance with the correct setup and assembly of your products.
Preventative Maintenance
Routine care recommendations to maximize product lifespan.
Product Commissioning
Ensuring optimal functionality and performance post-installation.
Product Commissioning
Diagnosing and resolving product-related issues efficiently.
Spare Parts & Replacements
Providing genuine components to maintain product quality.
Service Policy
•Additional service fees may apply based on the nature of the request.
•All maintenance and support services adhere to Dekohaus’s warranty terms and conditions.
•Customers can contact our Aftersales Support Team for any inquiries or assistance.
For further assistance, please contact our support team via email or reach out to your nearest Dekohaus service agent.
Quality Suppliers
We select high-quality materials and accessories from world-wide top suppliers and ensure the high quality of products from the source.